Our Process

When you shop Driven Custom Apparel Company — you're not just a number. We don't make the process of shopping with us difficult, and if you need something, we don't leave you hanging. Instead, we treat you the same way we treat family and friends. After all, if you buy from us, you're part of the Driven Custom Apparel Co. family. Our process for purchasing is simple:

Step 1: Place Your Order

Select the product you want customized. Whether it's a shirt, a mug, a candle or anything else we offer — pick your product, place your order, and we'll follow up.

When shopping, each product has its own unique fit, materials, durability, and more. If you have any questions, give us a call or fill out our contact form and we'd be happy to use our expertise to guide you through the process.

IMPORTANT: If you want a design/artwork applied, you will incur additional charges. If you'd like to pursue a branded shirt, email your design or logo files (InDesign, Illustrator or Canva, please!), chosen color and preferred placement to drivencustomapparelcompany@gmail.com 

Step 2: We Obtain Details

Once you place your order, we will be in touch via phone or email to get whatever other information we need to do a kick-ass job on your project. If you'd like to see a mockup, let us know at this time and we'll make sure to get you one.

Step 3: Product & Delivery

Once everything is buttoned down — we get to work! The average turnaround time is 1-2 weeks based on the type of decoration you're wanting. We hand-make our products, so the more complex the project, the longer it takes. 

Step 4: Enjoy Your Product

We want you to love your new products. If you have any questions or concerns, reach out and we'd be happy to address them. And we always welcome a review on our Google My Business if you have feedback to share that would benefit our customers! Thanks for shopping local.